In This Section


  • If you wish to cancel a course registration processed using FlexPass, notice of your cancellation must be provided either by phone to the Member Services Department at 1-800-272-2054 or by using the chat tool on our website.
  • You will be cancelled out of that course and those hours will be refunded back to your account to use on a future course.
  • If Member Services is not notified prior to the course date, you forfeit hours associated with that INCPAS live seminar and conference.
  • FlexPass purchasers may transfer his or her registration to another live seminar and conference without a penalty.
  • No cancellations or transfers will be made after the course date.